Birthday Club Instructions

INTRO

The birthday club session is a membership based service that customers can opt into for a $100 membership fee.  The $100 membership fee includes a quick FREE 15 minute session, (1) 8x10 printed photo, and 10% off any additional purchases.  It covers an individual from their 1st birthday up until their 13th.  Customers can only take photos once per calendar year.


STEP BY STEP

BOOKING THE SESSION

  1. Ask the customer what date and time they would like to book

  2. Go into Stratus and double click on their date and timeslot that they want and follow the set up wizard

  3. Click Next

  4. Click Create a New Session then click Next

  5. Click Create a New Client Record  then click Next

  6. Take down customers First and Last name

  7. Take down their name, phone number, and email address.  Also, make sure to check off the “SMS” box next to the slot where you enter their phone number (super important because that’s how they receive notifications when their order is ready for pick up.)  After that click Next

8.Click Next again

9. Click on Birthday Club in the “Client Groups Available” box on the left and it should say “Birthday Club” in the “Client Groups Selected” box on the right. Click Next

10. In “Session Description” type in “Birthday Club (insert age)” (ex. Birthday Club 9 yrs. old)

11. Click the drop down arrow on the “Session Type” line and click on “Birthday Club Membership”

12.Click the drop down arrow on the “Photographer” line and choose “None” located all the way at the top

13. Click Next

14. Click on “Don’t create an Invoice at this time” 

15. Click Next

16. Uncheck the box that says “Print Session Confirmation”

17. Click “Finish”

DURING SESSION

As stated earlier, this is a quick/mini 15 minute session usually with 1 background.  Photos should range from 10 - 15 max.

AFTER SESSION

  1. After the session, let the customer know that they can have a seat and wait on the bench by the entrance and that the photos will get Cropped and ready to view in about 10-15 minutes.

  2. After photos are cropped and exported, import photos into customers session so they can view photos at the crop station.